Responsible Gaming at tap55 —
Your safety is our priority
Keep gaming enjoyable — tap55 helps you play safely and mindfully. From deposit limits to self-exclusion, all protection tools are right at your fingertips.
Responsible Gaming is at the heart of our culture
tap55 believes online gaming is a form of entertainment — not a reliable source of income. We want every player to play with a healthy mindset and within their means. To that end, we provide a range of protection tools and support services.
Gambling is a recreational activity, but it can become an addiction if proper limits are not observed. We are committed to raising awareness among our players so they can make the right decisions at the right time. tap55's responsible gaming policy is designed with Bangladeshi players in mind.
Remember: both losses and wins are normal. Placing more bets to recover lost money is never the solution. Instead, take a break, set limits, and contact our support team if needed.
Our tools for your safety
tap55 offers the following protection options to help you stay in control of your gaming experience.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Deciding in advance how much money you can deposit makes it easier to avoid overspending. Lowering the limit takes effect immediately; increasing it requires a 48-hour wait.
Time-Out Break
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time, logging in or making deposits will not be possible. Once the break period ends, your account becomes active again automatically.
Self-Exclusion
Choose self-exclusion for long-term protection. You can close your account for 6 months, 1 year, or permanently. This decision is irreversible and cannot be undone before the specified period ends.
Betting Limit
Set the maximum amount you can place on a single bet. This limit ensures you cannot place large bets on impulse. Once the limit is active, any bet request above the set amount will be automatically declined.
Session Time Limit
Decide in advance how long you will play in each gaming session. An automatic alert will be sent when the set time is up. This tool is especially useful if you tend to lose track of time.
24/7 Support
If you feel something is wrong at any time, contact our live chat support in Bengali. Our team is always ready to help you activate the right tools and provide the support you need.
The mandatory 21+ requirement
Registration and gaming at tap55 are permitted only for those aged 21 and above. We verify age at registration and again when necessary. Minors are not permitted to open an account, and you should keep your account protected from any children or teenagers in your household.
Never share your login details. If there are minors in your home, use a device lock and keep your account secure.
Age verification rules
- Your date of birth must be provided accurately at the time of registration.
- A national identity card or other documents may be required if needed.
- Accounts found to belong to users under 21 will be closed immediately.
- Registering with false information may result in account termination and forfeiture of deposited funds.
When do you know you need help?
If you experience any of the signs below, take a break immediately and contact support.
You keep placing more bets to recover lost money and end up losing more each time.
You want to stop gaming but cannot — you keep telling yourself "just a little more."
You are prioritising gaming over your responsibilities to family, friends, or work.
You are using gaming as a way to relieve stress, anxiety, or depression.
You are borrowing money to fund gaming or diverting funds from other essential expenses.
You are lying to family or friends about how much you game and how long you spend on it.
You feel restless, irritable, or uncomfortable when you are not gaming.
Activate protection tools with ease
Enable responsible gaming settings on your account in just a few steps.
Log In
Log in to your tap55 account and go to account settings.
Responsible Gaming Section
Find the "Responsible Gaming" section from the menu.
Choose a Tool
Select whichever you need among deposit limit, time-out, or self-exclusion.
Confirm
Confirm the set amount or period. The setting will take effect immediately.
If you have trouble finding the settings, let our 24/7 live chat support know — we are right here with you.
You are not alone — we are here for you
Gaming addiction is a real problem, and asking for help is not a weakness — it takes courage. The tap55 support team is always ready to speak with you in Bengali.
If you feel gaming is having a negative impact on your life, do not wait — let us know. We can help you activate the right protection tools and, if needed, guide you toward professional support.
Contact us
Our support team is available 7 days a week, 24 hours a day in Bengali. If you have any concerns or questions about gaming, feel free to reach out.
Log in to the site and speak with us instantly via live chat.
[email protected] — we do our best to reply as quickly as possible.
Questions about responsible gaming
Play safe, enjoy yourself
Enjoy gaming mindfully and responsibly at tap55. Play within your limits and contact us whenever you need help.
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